Processing Time:

Orders are processd within 2-5 business days (excluding weekends and holidays). Custom, or made to order pieces may require additional time. Once your order ships, you will receive an email with tracking information.

Shipping Methods and Delivery:

We ship via trusted carriers USPS, UPS and FedEx. Delivery times vary depending on location and selected shipping method.

Shipping Rates:

Shipping costs are calculated at checkout based on your location ans chosen shipping method.

Address Accuracy:

Please ensure your shipping address is correct at checkout. We are not responsible for delays or losses due to incorrect or incomplete address error, additional shipping fees may apply for reshipment.

Lost or Stolen Packages:

Once a package has been marked as delivered by the carrier, we are not responsible for lost or stolen items. If your package is delayed or appears lost in transit, please contact us and we will gladly assist you in filing a claim with the carrier.

International Shipping

International customers are responsible for any customs duties, taxes, or import fees required by their country. Delivery times may vary due to customs processing.

Damaged Items:

If your item arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and product so we can make it right.

Crystal Jewelry